What Our Legal Framework Actually Covers
Our legal terms apply from the moment you open an account and continue for the full duration of that account's activity. They cover how funds move through payment rails — including bKash, Nagad and Rocket — and what verification steps apply before a withdrawal is released.
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Deposits submitted via bKash or Nagad are matched to your account wallet using the registered mobile number; any mismatch triggers a manual review before funds are credited. Rocket transfers follow the same matching process. These are not administrative formalities — they are the mechanism that keeps
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your balance accurate and your account secure. Our terms also govern how we store personal data, how long we retain transaction records, and under what conditions we may restrict account access. Jurisdiction matters here. If local law in your region does not permit access to this
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type of platform, these terms cannot override that. You carry the responsibility of confirming that your use is lawful where you are located. We do not make representations about legality in any specific territory beyond stating that eligibility depends on local law and the regions we
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are authorised to serve. Any dispute arising from account activity is handled through the process described in the contact section of this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.