How This FAQ Works for You
We've organised this page around the questions that come up most often — account setup, wallet deposits, withdrawal steps, and getting help when something doesn't go as expected. If you're depositing via Nagad or Rocket for the first time, the process is the same as any other transfer you make from those apps: open the app, send to the number shown in
your deposit screen, confirm with your PIN, and the balance reflects in your account wallet. For withdrawals, we verify your account details before releasing funds — this is a one-time step the first time you withdraw to a new wallet number. Cricket betting, slots, and live casino tables are all accessible from the same account. Players in Dhaka and elsewhere reach the
lobby in seconds on mobile. If your question isn't covered below, our support team is reachable via live chat and email.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet
- Mobile Access